Answers to the questions we get asked most. Can’t find what you need? Contact us or email support@askmemart.com.
You pay our wholesale price whether you buy one piece or a hundred. There is no carton or MOQ requirement.
Yes. We source directly from brands and their authorised distributors. Every product ships sealed in its original packaging.
Yes. Add your GSTIN at checkout and you will receive a GST invoice so you can claim input credit.
Yes. Shipping is free on every order across India, with no minimum order value.
Orders inside India usually arrive in about 3 business days (excluding Sundays and public holidays), depending on your pincode.
Once your order ships you will receive a tracking link by SMS and email. You can also check the status on our Track Order page or in your account.
All payment options available for your order are shown at checkout. Payments are processed securely by our payment partner, and we never see or store your card details. See Payment & Security.
Eligible items can be returned within 15 days of delivery, unused and in their original packaging. For hygiene reasons, beauty and personal-care products can’t be returned once delivered. If anything arrives damaged, defective or wrong, contact us right away at support@askmemart.com with photos and we’ll make it right. Read the full return policy.

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