Canvas Laundry & Toy Storage Bag

WHAT IS THE ESTIMATED DELIVERY TIME?

We do our best to ship the items as soon as we get notified of any order online. In general, the lead time inside India normally is 3 business days to deliver the product to the customer. Business days mentioned exclude public holidays and Sundays Estimated delivery time. The delivery depends on product availability in the inventory of Ask Me Mart. The delivery estimate also depends on the location to which the customer needs the ordered product to be shipped and the location of inventory. However, it usually takes 7 business days to ship the products to other destinations outside India depending on the location of the customer. Also, we usually deliver the items within the time specified on the website product page.

If you have any questions regarding the product lead time, please contact us and let us know and we will be responsive. We usually deliver the items within the time specified on the website product page.

If you think that your order is delayed for any reason, please feel free always to contact us at support@askmemart.com

SHIPMENT POLICY:

Any shipment inside India has free delivery. Shipment to other countries such as UAE, KSA and USA has carrier charges that will be levied in your purchase and it depends on the location. Its usually calculated automatically when you place an order on the website.

For India carriers are:

1- Delivery.com

2- DTDC

3- Professional courier

4- DHL Express India Pvt Ltd

5- FedEx Express

International courier:

1- India Post

2- Blue Dart Express Ltd

3- DHL Express India Pvt Ltd

The payment of carrier fees is the responsibility of the customer and is levied based on the laws of the country the customer into which the items are being shipped.

Duties and taxes are calculated automatically based on the market value (actual price before any promotions) of the ordered product. These results in allowing destination country customs authorities to obtain the import duties due and taxes required owed to them based on the actual value of the goods.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@askmemart.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@askmemart.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.